About Us

Pacific Prime is more than just your regular insurance brokerage in Mexico. Aside from presenting interested insurance shoppers with plans that match their insurance requirements, offering them plan comparisons from top insurance companies, and giving free price quotations, we go above and beyond what is expected of brokers. By giving members much more value for their money, Pacific Prime members often ask themselves why they ever used another broker or went straight to an insurance company in the first place. 

We provide insurance to individuals, families, and businesses in Latin America and the world over. Pacific Prime excels in offering customized insurance solutions that are specific to each of our members' needs. The services that we provide include:

• Insurance consultation
• Product recommendation
• Data gathering
• Plan application
• Policy orientation
• Regular communication
• Claim assistance
• Renewals
• Insurer liaison

Corporate members also gain access to these additional features:

• Plan usage and claims data analysis
• Loss ratio benchmarking
• Dedicated client relationship team
• Wellness plan design
• Customized human resources/employee online insurance portal

Our Mexico office offers the same award-winning service that Pacific Prime is famous for across the globe. We have won several awards over the years, including NOW Health and Best Doctors Insurance’s Top Individual Agency 2017 award, Top Individual Sales 2017 award, and Bupa Global's Innovative Excellence and Best Performance - Intermediary awards. We also won Bupa’s Top Global Distributor award for three years in a row. 

Growing from modest beginnings in 2000, Pacific Prime has turned into the largest insurance intermediary in the Asia-Pacific and the Middle East regions. Now, our locally-based insurance advisors are here to extend our one-of-a-kind insurance platform in Mexico. Speak to one of our advisors today to learn more about how Pacific Prime can help with your insurance needs.

At Pacific Prime Latin America, our advisors offer unparalleled service and support. They fully understand the difficulties that people face when searching for and comparing health insurance plans, and are trained to offer the right solutions. Get in touch with an advisor today!

Pacific Prime has a global footprint with nine offices offering a worldwide network of client support. Our headquarters in Hong Kong acts as a support hub, and provides comprehensive solutions and leadership to ensure our offices in other regions like Mexico can deliver the best possible products and services both locally and abroad. We accomplish this via the internal capacity built by our in-house departments. These departments allow us to cover and support all aspects of the insurance process, and they include teams dedicated to:

• Sales
• Renewals
• Sales Support
• Relationship Management
• Claims
• Administration
• Accounts
• Marketing
• IT